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- 03:43, 16 April 2025 GregJude8892 talk contribs created page Creating A Seamless IM Experience (Created page with "When it comes to creating an instant messaging (IM) experience that engages users and customers, there are several best practices to consider. Below are a few of the most critical elements to keep in mind when designing an IM system or integrating IM capabilities into a broader platform.<br><br>First and foremost, ensure that your IM system provides a smooth and user-friendly user experience. This can be achieved through a clean and minimalistic interface that allows use...")